Returns & Exchanges

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We promise to help you find the right light, every time. If your order isn't a perfect fit or arrives with issues, we’re here to make it right. Review our simple guidelines below to get started.

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Our Policy

We stand behind our quality. If you aren't fully satisfied, you can request a refund, replacement, or credit within 14 days of delivery.

• The Details: Items must be returned in their original packaging within 30 days of the shipping date. Please note that return shipping is the responsibility of the customer.

• Restocking: A 20% restocking fee applies to standard returns where no shipping or merchandising error occurred.

• Condition: To be eligible, products must be in "like-new" condition—unused, uninstalled (no cut wires), and in original, resalable packaging.

• Clearance: Items marked as Clearance are final sale unless they arrive damaged.

 

Damaged or Wrong Items

If we missed the mark or your light arrived damaged, we’ll cover everything—including shipping—to get a replacement or full refund to you. Please report these claims within 14 days and keep all original packaging for inspection.

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How to Start:

Before sending anything back, please Contact Us with your message to receive your RMA (Returned Material Authorization) number.